HIPAA Compliance – Olakino Medical Transport, LLC

Olakino Medical Transport, LLC is committed to protecting the privacy and security of all protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Hawaiʻi Health Care Privacy Harmonization Act (HRS §323B).

We follow all federal and state requirements for:

• Secure handling of PHI
• Minimum-necessary data access
• HIPAA-compliant storage and transmission
• Confidentiality during transportation
• Breach notification procedures

All staff members receive HIPAA training and follow strict confidentiality guidelines. We do not disclose client information without proper authorization except where allowed or required by law.

For HIPAA-related questions, email: info@olakinomedicaltransport.com

Privacy Notice

Olakino Medical Transport, LLC collects and uses personal information solely for scheduling transportation, verifying eligibility, ensuring safety, and coordinating care with authorized providers.

Information we may collect includes:

• Name, DOB, and contact information
• Mobility needs
• Appointment details
• Emergency contact information

We do not sell, trade, or share your information with unauthorized parties.

Clients may request access to, or correction of, their information at any time

By using our transportation services, you agree to:

• Provide accurate information during booking
• Notify us of changes or cancellations
• Use appropriate mobility equipment during transport
• Follow safety instructions given by drivers/staff

Olakino Medical Transport, LLC reserves the right to refuse service if conditions are unsafe, unlawful, or violate company policy.

Olakino Medical Transport, LLC complies with the Americans with Disabilities Act (ADA), Section 1557 of the Affordable Care Act, and all applicable Hawaiʻi state laws.

We do not discriminate based on race, color, national origin, disability, age, gender, or sexual orientation.

Clients with disabilities may request accommodation at no additional cost.

Company Safety Standards

We follow all Hawaiʻi NEMT safety standards, including:

• Vehicle maintenance and inspection
• Proper securement of wheelchairs and mobility devices
• Driver training in passenger assistance
• Infection-control procedures
• Emergency communication protocols

Drivers undergo:

• Background checks
• CPR/First Aid certification
• HIPAA & sensitivity training

Olakino Medical Transport, LLC
85-1059 Pilokea Street
Waiʻanae, HI 96792
Phone: 801-203-0144
Email: compliance@olakinomedicaltransport.com